This Client Agreement ("Agreement") is made between orbits8 Ltd ("we", "us", "our") and the client ("you", "your") who wishes to use our trading services. By opening an account with us or using our services, you agree to be bound by this Agreement and all terms incorporated by reference.
This Agreement governs your use of our trading platform, website, and all related services. Please read it carefully before proceeding with account registration.
To open an account with orbits8, you must:
You agree to provide identification documents as required by our verification procedures. We may refuse to open an account or may suspend an existing account if verification is not completed satisfactorily.
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.
We execute orders according to our Order Execution Policy. While we strive for best execution, we cannot guarantee execution at any specific price, especially in volatile market conditions.
Leverage levels vary by instrument and client classification. Retail clients are subject to leverage limits as prescribed by regulatory requirements. Professional clients may qualify for higher leverage.
You must maintain sufficient margin in your account to cover open positions. We may close positions without notice if your margin level falls below required thresholds.
Our fee structure includes spreads, commissions, and overnight financing charges as detailed in our Fees Schedule. These may vary based on account type and market conditions.
Transactions in currencies other than your account currency will be subject to conversion at our prevailing exchange rate, which includes a markup of up to 1%.
Accounts with no trading activity for 12 consecutive months may be subject to an inactivity fee of $15 per month until trading resumes or the account balance is depleted.
We accept deposits via bank transfer, credit/debit cards, and approved e-wallets. Minimum deposit amounts vary by method and account type.
Withdrawal requests are processed within 1-3 business days after verification. Additional time may be required depending on your payment provider.
Withdrawals must be made to accounts in your name. We may require additional verification for large withdrawals or withdrawals to new destinations.
Trading leveraged products carries a high level of risk and may not be suitable for all investors. You may lose more than your initial deposit.
Financial markets are volatile and can move rapidly in response to economic, political, and other events. Prices may become unpredictable during such events.
While we maintain robust systems, technical failures, internet connectivity issues, or other disruptions may prevent order execution or account access.
All content on our platform, including software, graphics, and trademarks, is our exclusive property or licensed to us. You may not reproduce, distribute, or create derivative works without our express permission.
You grant us a non-exclusive license to use your name and logo for marketing purposes, unless you specifically opt-out in writing.
Either party may terminate this Agreement with written notice. Upon termination:
We may terminate immediately if you breach this Agreement or we suspect fraudulent activity.
This Agreement is governed by the laws of England and Wales. Any disputes shall be resolved through arbitration in London under the rules of the Financial Conduct Authority.
Nothing in this Agreement affects your statutory rights under applicable consumer protection laws.