Privacy Policy

1.1 Personal Information

We collect information that identifies you personally, including:

• Full name, date of birth, and contact details
• Government-issued identification numbers
• Financial information (bank accounts, payment details)
• Tax identification numbers where required

1.2 Trading Information

We automatically collect data related to your trading activities:

• Trade history and transaction records
• Account balances and margin requirements
• IP addresses and device information
• Cookies and usage data

1.3 Technical Data

When you access our services, we may collect:

• Browser type and version
• Operating system and platform
• Time zone setting and location
• Page interaction data

2.1 Service Provision

We use your information to:

• Open and maintain your trading account
• Process transactions and provide trading services
• Verify your identity for security purposes
• Communicate important account information

2.2 Legal Compliance

We process data to comply with:

• Anti-money laundering regulations
• Tax reporting requirements
• Financial services legislation
• Court orders or legal processes

2.3 Business Operations

We may use information to:

• Improve our products and services
• Conduct risk management and fraud prevention
• Develop new features and functionality
• Analyze platform usage and performance

3.1 Service Providers

We may share information with:

• Payment processors and banking partners
• Cloud hosting and IT infrastructure providers
• Customer support and communication services
• Marketing and analytics partners (with consent)

3.2 Legal Requirements

We disclose information when required by:

• Law enforcement or regulatory authorities
• Court orders or subpoenas
• Financial crime prevention agencies
• Tax authorities

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the transaction, with appropriate confidentiality protections.

4.1 Protection Measures

We implement robust security measures including:

• 256-bit SSL encryption for data transmission
• Two-factor authentication options
• Regular security audits and penetration testing
• Secure server infrastructure with firewalls

4.2 Data Retention

We retain personal information:

• For as long as your account is active
• For 7 years after account closure to comply with regulations
• Transaction records are kept indefinitely for audit purposes

4.3 Your Responsibilities

You play a role in protecting your information by:

• Keeping login credentials confidential
• Using strong, unique passwords
• Logging out after each session
• Reporting suspicious activity immediately

5.1 Access & Correction

You have the right to:

• Request a copy of your personal data
• Correct inaccurate information
• Update your preferences

5.2 Data Portability

You may request your data in a structured, commonly used format where technically feasible.

5.3 Deletion Requests

You may request deletion of personal data, subject to legal retention requirements.

5.4 Marketing Preferences

You can opt-out of marketing communications at any time through your account settings or by using unsubscribe links.

As a global company, we may transfer and process data outside your country of residence. We ensure all transfers comply with applicable data protection laws through:

• Standard Contractual Clauses
• Adequacy decisions where applicable
• Binding Corporate Rules for intra-group transfers

Our primary data centers are located in the UK and Singapore, with backups in other secure locations.

7.1 Essential Cookies

Required for platform functionality:

• Session management and authentication
• Security features and fraud prevention
• Load balancing and performance

7.2 Analytics Cookies

Help us improve our services:

• Google Analytics for usage statistics
• Heat mapping tools for UX improvements
• Error tracking for technical issues

7.3 Marketing Cookies

Used with your consent for:

• Retargeting advertising
• Conversion tracking
• Personalized content

You can manage cookie preferences through our Cookie Settings tool.

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

We may update this Privacy Policy periodically. We will notify you of significant changes through:

• Email notifications to registered users
• Platform announcements
• Updated "Last Updated" date on this page

Your continued use of our services after changes constitutes acceptance of the updated policy.

For privacy-related inquiries or to exercise your rights:

Data Protection Officer
orbits8 Ltd
123 Financial District
London, EC2N 1HN, UK
Email: privacy@orbits8.com

For EU residents, you may lodge a complaint with your local data protection authority.